Returns & Exchanges
At Cheyenne Tattoo, we stand behind our professional equipment and want you to be completely satisfied with your purchase. If your unused gear doesn't meet your expectations, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).
Pack with Care
Securely place the unused items in their original packaging, ensuring all sterilized seals are intact and including all original accessories and manuals.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Quality Inspection & Refund
Once our technicians verify the equipment's condition, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing